General Motors has recently confirmed that Cadillac will launch the 2013 Cadillac XTS sedan and this will feature a new infotainment system which is commonly referred to as the CUE or the Cadillac User Experience. This confirmation has also stated that the CUE will also be offered on the smaller Cadillac ATS but this would happen in the later parts of this year.
According to Cadillac, the 2013 Cadillac XTS which is equipped with the Cadillac User Experience or CUE will be sold with an iPad as part of the vehicle’s entire infotainment system package. The CUE would allow the driver to access the systems menus and functions by just making a series of finger movements known as “swipe-and-spread” on an 8-inch touch-screen interface found on the XTS sedan’s center stack.
The iPad that General Motors would be giving to all the buyers of the 2013 Cadillac XTS sedan would serve as the CUE’s electronic manual. The tablet is loaded with 14 videos that would help the owner of the XTS to understand and familiarize themselves with the all the functions of the CUE. This simply means that all of the videos found on the iPad are considered as simplified “how to” guides that would provide the sedans’ owners with clear instructions and allow them to enjoy the infotainment’s array of specialized menus.
To further ensure that all of the buyers of the 2013 Cadillac XTS sedan will surely obtain a clearer grasp of the CUE’s functions, General Motors has required all of its Cadillac dealerships to designate at least two of its employees that would serve as CUE specialists to help all of its customers walk through the system. These employees will act as CUE specialists since they would surely be allowed to undergo some training to further enhance their skills in educating the buyers of CUE-equipped XTS.
Aside from that, General Motors is also planning to hire about 25 representatives that the company would scatter across the largest markets where the XTS is sold to handle the questions coming from the dealerships and the customers.